Privacy Policy
Last updated: March 15, 2026
Overview
Verity is operated by Backwork AI ("we," "us," or "our"). This Privacy Policy describes how we collect, use, and share information when you use our Medicare and commercial coverage policy search platform at verity.backworkai.com (the "Service").
Information We Collect
Account Information: When you create an account, we collect your name, email address, and password. If you subscribe to a paid plan, we collect billing information through our payment processor.
Usage Data: We automatically collect information about how you use the Service, including pages visited, searches performed, features used, and interaction patterns.
Device & Browser Data: We collect IP address, browser type, operating system, and device identifiers for security and analytics purposes.
API Usage Data: If you access our Service through the API, we log request metadata including endpoint, method, IP address, user agent, response time, and timestamps. This data is associated with your API key and used for rate limiting, abuse detection, and usage billing.
Cookies: We use essential cookies for authentication and session management, and analytics cookies to understand how the Service is used.
How We Use Your Information
- Provide, maintain, and improve the Service
- Authenticate your identity and manage your account
- Process payments and manage subscriptions
- Send service-related notifications (e.g., policy change alerts)
- Analyze usage patterns to improve product features
- Detect and prevent fraud, abuse, and security incidents
- Comply with legal obligations
Third-Party Services
We use the following third-party services that may process your data:
- Supabase: Authentication and database hosting
- Vercel: Application hosting and analytics
- Google Ads: Advertising and conversion tracking
- Stripe: Payment processing for subscriptions
Each of these services has its own privacy policy governing how they handle your data. We encourage you to review their policies.
Data Security
We implement industry-standard security measures to protect your data, including encryption in transit (TLS), encryption at rest, and secure access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your account information for as long as your account is active. If you delete your account, we will remove your personal data within 30 days, except where retention is required by law or for legitimate business purposes (e.g., fraud prevention).
API usage logs, including IP addresses, are retained for 90 days for security and billing purposes, after which they are automatically purged or anonymized.
Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing of your data
- Request data portability
- Withdraw consent at any time
To exercise any of these rights, please contact us at the address below.
Children's Privacy
The Service is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at support@backworkai.com.